Pharon follow a clear process for all new and existing clients ensuring that all clients receive the same quality advice and service. Service can therefore be relied upon, irrespective of any change in staff at Pharon. Our advice and service is provided, designed and approved by the company, rather than any individual.
Our advisers will either meet you for an initial discussion or as an existing client for a regular review. The meeting will either be conducted at our offices or at a location more convenient to you.
A Client Information Questionnaire will be completed to ensure we have the correct, up to date knowledge of your circumstances, in order to provide suitable advice.
At the meeting the adviser will discuss any specific requirements you have and explore your aims and objectives. This will also take into account your view on investment risk and your capacity for loss.
Upon completion of the meeting the adviser will analyse the data collected and, if necessary, any further research will be undertaken.
When Pharon has all of the information required, a Financial Planning Report will be drafted for you. This will detail your circumstances, aims and objectives, and our recommendations.
Once the report has been drafted it will be passed to our Compliance Team for approval who will check that the report conforms to all legislative requirements. This second check is invaluable to ensure consistency of advice to all clients.
After approval, the report will be issued to you and another meeting arranged to discuss the report, the recommendations, any changes that may be necessary and agree the way forward.
If you wish to proceed with any product recommendations made, we will complete the paperwork with you, which is then passed to our Processing Team who will monitor and track the progress of your case.
Once any new products or investments have been established we will write to you to confirm completion and provide a valuation for your records.